Thank you for shopping at Coorg Coffee
We value your trust and want you to have the best experience with our products. If, for any reason, you are not fully satisfied with your purchase, we’re here to assist you.

Returns

• You may return most items within 30 calendar days of receiving your order.
• To qualify for a return, the product must be unused, unopened, and in the same condition that you received it.
• The product must be returned in its original packaging along with a receipt or proof of purchase.

Refunds

• Once we receive your returned item, our team will inspect it and notify you of the status.
• If your return is approved, we will process a refund to your original payment method (credit/debit card, net banking, wallet, etc.).
• The time it takes for the refund to reflect in your account depends on your payment provider’s policies.

Shipping Costs

• Customers are responsible for the shipping charges incurred while returning products.
• Shipping fees are non-refundable.
• If a refund is approved, the return shipping cost will be deducted from your refund (where applicable).

Non-Returnable / Non-Refundable Products

For quality and hygiene reasons, certain products cannot be returned or refunded once purchased. These include:

• Opened or partially used coffee packs
• Customized orders (including private label products)
• Perishable goods beyond their shelf life

Contact Us

If you have questions about our refund and return process, please reach out to us: +91 80 26661331