Thank you for shopping with Coorg Coffee. We are committed to delivering your order in a safe, secure, and timely manner.

Order Processing

• All confirmed orders are processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Once your order is shipped, you will receive a shipping confirmation email/SMS with tracking details.

Shipping Timelines

• Domestic Orders (within India): Usually delivered within 5–7 business days, depending on your location.
• Remote / Rural Areas: Delivery may take slightly longer.
• International Orders (if applicable): Delivery timelines vary by destination and customs clearance. Estimated timelines will be shared during checkout.

Shipping Charges

• Shipping charges (if any) are calculated at checkout based on your order value and delivery location.
• From time to time, we may offer free shipping promotions.

Packaging & Safety

• All coffee products are packed using airtight, food-grade packaging to ensure freshness and quality.
• We take utmost care to deliver your coffee in perfect condition.

Delivery Attempts

• Our courier partner will make up to 3 delivery attempts.
• If delivery is unsuccessful due to incorrect address or unavailability of the customer, the package will be returned to us. Reshipping may incur additional charges.

Delays

While we strive for timely deliveries, unforeseen circumstances such as weather, strikes, festivals, or courier delays may affect delivery times. We appreciate your understanding in such cases.

Damaged or Wrong Product Delivery

If your package arrives damaged, tampered, or incorrect, please contact us within 48 hours of delivery with photos, and we will assist with a replacement or resolution.

Contact Us

For any shipping or delivery-related queries, reach out to us: +: 91 80 26661331